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FAQ 2018-04-30T08:36:36+00:00

Frequently Asked Questions.

Let us take over the care of your loved ones and deliver you peace of mind knowing that they will be happy safe and cared for.  Below you’ll find answers to the most asked questions about our residential care community.  Please email or call or text us  @ 925-788-2530 if you if you have other questions or with suggestions.

Got Questions? We've got Answers!
Are there activities for residents in your Residential Care Home? 2018-04-27T17:20:27+00:00

Yes.  We provide a wide range of activities based on residents assessed needs and abilities.  We have a musician that comes in once a week and sings and plays music. There are exercises every morning in which residents can choose to take part in as well as much more throughout the day based on the individual care plan and social needs.

Do you provide hospice care? 2018-04-27T17:22:07+00:00

Yes . We are licensed for hospice end of life care for 3 residents and you will not have to find other accommodations for your loved one. We work with all hospice agencies and follow doctors orders. We have worked with Hospice of the East Bay, Kaiser Hospice Vitas Care and  have over 11 years of experience and can assure you your loved one will be cared for like family.

Do you provide care for residents with mild cognitive impairment? 2018-04-27T17:23:03+00:00

Yes. We have specially trained staff that are able to care for residents with all types of mild cognitive impairment.  From beginning stages of forgetfulness to more advanced Dementia and Alzheimer’s to end stage.

Are Holidays celebrated? 2016-03-29T16:07:04+00:00

Yes.  We celebrate Easter,  Christmas and Thanksgiving.  We cook a traditional home style cooked meals for each occasion.  Some families may choose to take their loved one home for the holidays, which is great.   Whatever it may be, we can accommodate it.

Are there any requirements prior to admission? 2018-04-27T17:24:59+00:00

Yes.  The resident’s doctor needs to fill out the form LIC602A  physicians report for RCFE residential care facility for the elderly.  Page one of this report includes a TB (tuberculosis) test which all residents must take prior to admission as well as conditions, medication allergies etc.  The TB skin test can be ordered by the doctor and read in 3 days.  This can be emailed or faxed over to our residential care home or brought in at the time of admission.

Are incontinence supplies provided? 2018-04-27T17:26:09+00:00

Yes.  We provide incontinence care supplies necessary for all activities of daily living.  They are billed to the responsible party monthly, or we can meet the residents needs for depends, chucks, wipes or other dietary needs for a small fee detailed in our admissions agreement.

Are Pets allowed? 2016-03-29T16:09:39+00:00

Yes.  We do allow small dogs that do not shed and are potty trained.  The resident must be able to care for the pets needs and provide food water and any necessities.

Can you accommodate special diet? Low salt or Low sugar? 2016-03-29T16:10:39+00:00

Yes.  We can accommodate a variety of diets based on the resident’s physician instructions.

What are the Visiting Hours? 2016-03-29T16:11:30+00:00

Visiting hours are between 10-7pm  Visitors are welcome anytime between those times.  Appointments are necessary for any other times.

How about short term rehabilitation respite care? 2018-04-27T17:27:26+00:00

Yes.  We accommodate long or short term stay.  Respite care is usually billed daily, and no 30-day notice is needed to move out.  Call or email us for availability.

Do you have private or shared rooms? 2016-03-29T16:12:28+00:00

We only have 6 private rooms available at this time.   We have found from experience that generally shared rooms are not fitted for our residents as finding 2 compatible residents is nearly impossible.  We highly recommend private accommodations for everyone.

What is the monthly fee? 2016-03-29T16:13:00+00:00

Our monthly fees for assisted living  which include medication management, meals and 24-hour supervision start at $4500 and are dependent on the level of care your loved one needs.  Let’s get in touch and see how we can best meet the needs of your loved ones going forward.

Are there Doctors or Nurses on staff ? 2016-03-29T16:14:45+00:00

We are a non-medical care facility which is not allowed to provide skilled nursing care.   We do not have nurses or doctors on our staff.  The residents Doctor, based on the residents needs can order physical, occupational or nursing services to come and visit the resident in our facility a few times a week or more when needed.  We are also licensed for end of life hospice care.

Is this facility a facility a Nursing Home ? 2016-03-29T16:13:57+00:00

No.  We are a Residential Care Facility for the Elderly.  A private home renovated to meet the needs of disabled and aging seniors.  We are licensed for up to 6 residents with 3 hospice at any one time.  Call or email us for more information.


Are meals and snacks provided ? 2018-04-27T17:28:47+00:00

Yes we provide 3 nutritious home cooked meals daily as well as snacks in-between.  Ensure or additional supplements are billed to the family monthly if needed.

Do we provide assistance with medications? 2016-03-29T16:16:12+00:00

Yes, based on the residents needs.  We provide full medication administration  based on the doctor’s orders.  If the resident is able to administer his/her own medications, we can provide a locked container where the medicines will be stored, for a small fee.

Is transportation provided? 2018-04-27T17:32:04+00:00

Yes and No.   We do however, it’s based on a case by case basis.  Generally, the family provides transportation to doctors appointments etc.  If the family is out of  town we can arrange for transportation and can assist the resident at the doctors office for a small fee.

Assistance for Fall Risk residents? 2016-03-29T16:16:45+00:00

While we can not guarantee that falls do not happen,  we try our best and employ various methods of fall prevention, from motion detectors to bed pad alarms and much more.  And because of our 1:3 caregiver ratio our staff is always with in a reach.

Is the residence secure for persons with Dementia or Alzheimers ? 2018-04-27T17:30:34+00:00

Yes.  We have door chime alarms on all doors as well as a high caregiver to resident ratio.  Resident safety is one of our goals.

Do you provide Hospice Care for the terminally ill ? 2016-03-29T16:19:16+00:00

Yes. We do provide care for terminally ill residents.  We are licensed by the state of California for up to 3 hospice residents at a time. Our staff in well trained in assisting residents with end-of-life care.  We work with all hospice care agencies that are recommended by the resident’s physician.

Do you take Medicaid as a form of payment? 2016-03-29T16:20:54+00:00

Not at this time.  We have applied to accept Medicaid as a form of payment through the Assisted Living waiver which would take approximately 6 months for approval. At which point after we are approved we will be able to. We’ll update the page as we know more.